Last updated: 2 October 2026

YouEnter operates this online store, powered by Shopify. This policy explains how personal information is collected, used and shared when you browse, buy from or contact our store.

Information we collect

Depending on how you use the store, this may include your name, contact details, delivery and billing addresses, account details, order and payment information, communications with us, device and browser information, IP address, and information about how you use the website. Payment providers process payment credentials as needed to complete your transaction.

Sources and purposes

Information comes from you, automatically through the website and cookies, and from service providers and partners. We use it to fulfil orders, process payments, provide customer support, manage returns and accounts, remember preferences, improve the store, prevent fraud, and meet legal obligations. Where permitted, we also use information to personalise the experience and send marketing or show relevant advertising.

Where UK or EEA data-protection law applies, we rely on the performance of our contract with you for purchases and related support, legal obligations for required records, legitimate interests for proportionate security and business operations, and consent where required for optional cookies and marketing. You can withdraw consent without affecting processing that took place before withdrawal.

Sharing information

We share information where necessary with Shopify and providers supporting payments, fulfilment, delivery, hosting, support, analytics and marketing. Information may also be disclosed with your consent, to comply with law or legal processes, to protect rights and security, or in connection with a business transaction. Partners process information under their own notices where they act independently.

Shopify and other services

Shopify hosts this store and processes information to provide and improve its services. Some enhanced Shopify features may use information from interactions across Shopify merchants. Read Shopify's Consumer Privacy Policy and visit Shopify's privacy portal for more information and rights requests relating to Shopify's own processing.

If you use our 17TRACK tracking tool, your tracking number and technical information needed to provide the service are shared with 17TRACK. Third-party websites linked from this store have their own privacy practices.

Cookies and marketing choices

See our Cookie Policy. You can unsubscribe from promotional emails using the link in each message. Essential order and service messages may still be sent. Where available, use the store's privacy controls to review optional tracking choices.

Retention, security and international transfers

We keep information for as long as needed to provide services, maintain required records, resolve disputes and meet legal obligations. The applicable period depends on the information and purpose. We use appropriate safeguards, but no system or transmission is completely secure.

Your information may be processed outside your country. Where required for transfers from the UK or EEA, recognised safeguards such as adequacy decisions or standard contractual clauses are used.

Your rights

Depending on your location and applicable law, you may request access, correction, deletion or portability of your information, object to or restrict processing, withdraw consent, and exercise applicable rights relating to targeted advertising or the sale or sharing of information. Some rights are subject to exceptions. We may need to verify your identity or the authority of a representative. We will not discriminate against you for exercising your rights and will respond within the applicable legal time limit.

Contact us to exercise your rights or raise a concern. You may also complain to your local data-protection authority, including the UK Information Commissioner's Office or the relevant authority in the EEA.

Children

The store is not intended for children. We do not knowingly collect personal information from children under the age defined by applicable law. A parent or guardian can contact us to request deletion.

Changes and contact

We may update this notice as our practices or legal requirements change. The revised version and date will appear here.

For privacy questions or requests, contact contact@youenter.com. Our currently listed business contact address is 275 New North Road, London, N1 7AA, United Kingdom. Please request return instructions before sending goods to any address.