Shopping with YouEnter

These terms apply when you use our store or place an order. Contact contact@youenter.com if you need help before purchasing.

Products and orders

Please check the product description, dimensions, materials and selected variant before ordering. Colours may vary slightly between screens. You must provide accurate contact and delivery details and be authorised to use the chosen payment method.

An order acknowledgement confirms receipt of your order. If an item is unavailable or an error prevents fulfilment, we will contact you and refund any payment for items we cannot supply. We will not replace an item or charge a higher price without your agreement.

Prices and payment

Prices are displayed in the currency selected for your market. Shipping and any applicable charges are shown before you place your order. Promotional codes are subject to their stated eligibility and checkout conditions. A product's previous price or sale badge is separate from the Lovely15 first-order offer.

Shipping, cancellation and returns

Our Shipping Policy and Returns and Refunds page explain delivery estimates, return requests and refunds. These policies do not limit mandatory consumer rights.

Using the website

Do not misuse the store, interfere with its security, submit fraudulent orders or upload unlawful content. Store content may not be reproduced commercially without the relevant rights holder's permission.

Privacy

See our Privacy Policy and Cookie Policy for information about personal data and cookies.

Responsibility and consumer rights

Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded. Your mandatory protections under the law applicable to your purchase continue to apply, including rights relating to faulty or misdescribed goods.

Contact

Email contact@youenter.com. Business contact address currently listed for this store: 275 New North Road, London, N1 7AA, United Kingdom. This is not a return authorisation; please contact us for the correct return instructions.